Privacy policy



Last updated: 16/12/2025


ULTRA TRADE LLC (“we”, “us”, or “our”) operates the Ultraa Company website and the mobile application published on Google Play under the name “ULTRA PETS STORE” (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or mobile application.

This Privacy Policy applies to both our website and our Android mobile application.


Information We Collect

We may collect the following types of information when you use our Service:

 

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address




Payment Information

 

Payments are processed securely by third-party payment providers.

We do not store or process your payment card details on our servers.

 

Automatically Collected Information

 

  • Device information
  • IP address
  • Browser type
  • Usage data related to interactions with the website content displayed inside the mobile application

 

 

 

How We Use Your Information

We use the collected information to:

  • Provide and operate our services
  • Process orders and customer requests
  • Communicate with users regarding orders or support
  • Improve our website and mobile application functionality
  • Comply with legal obligations

 

Data Sharing and Disclosure

We do not sell or rent users’ personal information.

We may share information only with:

  • Service providers necessary to operate the website or application
  • Payment processors for transaction handling
  • Legal authorities if required by law

 

Cookies and Tracking Technologies

Our website may use cookies to enhance user experience.

The mobile application itself does not use cookies directly; any tracking occurs through the website content displayed within the app.

 

Data Security

We implement reasonable security measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

 

Children’s Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

 

Your Privacy Rights

 

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Withdraw consent for data processing


To exercise these rights, please contact us.


Third-Party Links

 

 

 

Our Service may contain links to third-party websites.

We are not responsible for the privacy practices of those third parties.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

 

 

 

Contact Us

If you have any questions about this Privacy Policy, please contact us:


📧 Email: support@ultraa-company.com

🏢 Company: ULTRA TRADE LLC